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Please remember that your e-mail address is also the key to modifying or ending your subscription. Some people have variant addresses for the same e-mail account. For example, if you subscribed with the address JohnDoe@example.com, you cannot unsubscribe using the address JohnDoe@mail.example.com, because this second address will not be found in our database. If you have a problem that cannot be solved using these instructions, send us a note.